Sydney Admin Solutions (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

Sydney Admin Solutions is a sole trader based in Sydney, New South Wales (ABN 49 107 082 455). You can reach us at allan@sydneyadminsolutions.com.au.

What we collect

• Enquiry details. When you use the enquiry form, we collect the information you choose to give us — your name, email address, business type (optional) and your message.
• Technical information. Like most websites, our hosting provider may record standard server logs (such as IP address, browser type, pages requested and timestamps) to keep the site secure and reliable.

You don’t need to create an account, and we don’t ask for more information than we need to respond to you.

How we use it

• To respond to your enquiry and, if you engage us, to scope and deliver work.
• To keep reasonable business and correspondence records.
• To maintain the security and performance of the site.

We do not sell your personal information, and we don’t use it for advertising.

Cookies, analytics and local storage

This site doesn’t use tracking cookies or third-party analytics. It stores a couple of small preferences in your browser’s local storage — such as your chosen colour theme and whether you’ve seen the on-page assistant. These stay on your device and are never sent to us. The site may also cache itself in your browser (via a service worker) so it works offline; that cache holds the site’s own files, not information about you.

Who we share it with

• Form delivery. Messages sent through the enquiry form are processed by Web3Forms, a form-to-email service, so your message reaches our inbox. Their handling of the data is governed by their own privacy policy.
• Hosting. The site is served by a static hosting provider whose servers may process the technical information described above.
• Legal reasons. We may disclose information where required or authorised by law.

Some of these service providers may store data on servers located outside Australia. We only use them for the purposes described here.

How long we keep it

We keep enquiry information for as long as we need it to respond to you and to meet our record-keeping obligations, after which we delete or de-identify it.

Keeping it secure

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. No method of transmission or storage is completely secure, but we work to keep your information safe.

Accessing or correcting your information

You can ask to access or correct the personal information we hold about you by emailing allan@sydneyadminsolutions.com.au. If you have a privacy concern, contact us first and we’ll try to resolve it. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Children

This site is intended for business audiences and isn’t directed at children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Contact

Questions about this policy? Email allan@sydneyadminsolutions.com.au.